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Toll Collection


We Are The Best Solution For Your Toll Violations

At TORTOLL, we have a team of professionals who are experienced in disputing toll violations and have helped countless clients win their cases. If you’re looking for a company that can help you save money on your Tolls by Mail Invoices and E-ZPass Violations, then look no further than TORTOLL. We’re here to help you get the best possible outcome for your case.

Dedicated Team
High Savings Potential
Proven Results
24/7 Customer Support
Years Experienced
0 +

Corporate Clients


Frequently Asked Questions

What are the situations in which you can receive a violation from E-ZPass or Tolls by Mail?

An unpaid Toll Bill will escalate to a violation.

Insufficient Funds: When your E-ZPass account is below zero and you travel through a toll lane.

Class Mismatch: When the vehicle class of the Tag you are using does not match that of the vehicle you are driving

Do I still have to pay my tolls?

Yes! unpaid tolls are 100% your responsibility as you legitimately owe the respective tolling authority for usage. TORTOLL will collect your tolls and remit them to the respective tolling authority and fight the violations assessed.


*** If your claim involves an incorrect /unsuccessful transfer of responsibility, incorrect license plate, vehicle registration fraud, or your vehicle was stolen, contact us immediately, so we process the appropriate dispute(s) needed in dismissing any toll(s) & fee(s) assessed to your account(s).***

I sent money to TORTOLL and they never received it. What should I do?

First, check the payment status within your payment activity in your bank’s online or mobile service, or within the Zelle® app. If the payment status is pending, you may have incorrectly entered our enrolled email address. Please verify the correct email address.


Our Zelle® email is: payment@tortoll.com


If the payment status is completed, then the money is processing in TORTOLL’s bank account. If you aren’t sure of the status of your payment, contact zelle® customer support at 844-428-8542.

I am having issues with the Zelle QR code, what should I do?

After scanning a zelle® QR code and landing on zellepay.com, I located my bank, but it says the ability to use a zelle® QR code is coming soon. Now what do I do?


Your bank or credit union will offer zelle®QR code soon. In the meantime, you can still send money by opening your banking app and sending money using TORTOLL’s payment email address.


After scanning a zelle® QR code and landing on zellepay.com, I located my bank, but it says the ability to use a zelle® QR code is coming soon. I know my financial institution offers zelle® QR code, so now what?


When in doubt, open your bank or credit union app and navigate to zelle®. If your bank or credit union offers zelle® QR code, you will be able to click the QR code icon displayed at the top of the “Select Recipient” screen, scan the QR code and send money. If they do not yet offer zelle® QR code, you can still send money the way you have before by using TORTOLL’s payment email address.

Why does my bank or credit union say Zelle QR code is coming soon. Now what do I do?

Your bank or credit union will offer zelle®QR code soon. In the meantime, you can still send money by opening your banking app and sending money using TORTOLL’s payment email address.

I know my financial institution offers zelle® QR code but they say, zelle® QR code is coming soon, so now what?

When in doubt, open your bank or credit union app and navigate to zelle®. If your bank or credit union offers zelle® QR code, you will be able to click the QR code icon displayed at the top of the “Select Recipient” screen, scan the QR code and send money. If they do not yet offer zelle® QR code, you can still send money the way you have before by using TORTOLL’s payment email address.


Our Zelle® Email: payment@tortoll.com

What will TORTOLL charge?

It’s simple. It’s our goal at TORTOLL to dismiss the fines. We charge 35% of the savings or an amount equal to the reduced fine amount and or settlement amount, whichever is the lesser. For a toll for which no late penalties and or administrative fee(s) had been assessed and for which we obtained a reduction of the toll amount, then the fee is 35% of the amount saved by such reduction.



How much money will I save?

Every case is different and many outcomes are based on a variety of different factors. TORTOLL has reduced violations expenses by up to 80% for individual motorists & businesses. Remember at TORTOLL, dismissing fines is our goal. Don’t wait any longer.


Submit your inquiry today to see how TORTOLL can help you!

Can TORTOLL assist me if my toll violations are in collections?

TORTOLL can assist even if your toll violations are held in collections but time is of the essence. Contact us immediately!

Can TORTOLL look up my toll violations by license plate number?

It is always best to provide TORTOLL the plate number with the corresponding violation number to ensure a proper detailed toll violation review. However, if you do not have a violation number, please provide a copy of the vehicle’s registration to a customer experience advocate for verification to view all corresponding toll violations.

TORTOLL is NOT affiliated with MTA Bridges and Tunnels, The New York State Bridge Authority, Port Authority of NY/NJ, The New York State Thruway Authority, or any other tolling authority that is a member of the EZ Pass© Consortium.

How can TORTOLL help us if my company provides loaner vehicles?

Our automated process transfers the risk and liability of tolls & violations to the drivers with ease.


Our customized reporting provides you with complete violation activity for compliance and tax purposes and we assign tolls if they are business or personal based on established processing rules. You will be OUR client. No more chasing drivers to pay or reimburse your company for tolls & violations incurred. Resolve any outstanding toll violations with a guarantee fee dismissal for your company. We will resolve all tolls disputes submitted to the “tolling agency” from your customers as well.

Does TORTOLL offer payment plans?

TORTOLL does not offer financing options directly, but previous customers have had success securing financing with the following companies:


These companies offer payment options that can make it easier to afford your settlement. Be sure to shop around and compare rates before choosing a loan.


Erica Miro:
Erica financed her settlement which saved her $1000’s
She is now SAFE from DMV Registration Suspensions
Her Tolls and Violations are CLEARED!
Tolls and Violations Owed: $25k+
Customer Savings: $10k
Monthly Payment: $400 (instead of $700!)

Case Studies

Take a Look at Some of Our Results


$628.00 Saved


$843.00 Saved


$3,600 Saved


$4,540.00 Saved


What Our Clients Say

  • I am so grateful I was recommended to this place. Eric & team have been so helpful and explained everything step by step. Cleared all the b. s. violations for me. Thanks Eric

    Shpresa Hope Avatar Shpresa Hope
    October 31, 2021

    Eric and his team will go above and beyond to help resolve these ezpass violations. They are very knowledgeable, organized and will give your case full attention. If you have many ezpass violations, or even just one, Tor Toll will help you resolve your violations.

    Angelica Cervantes Avatar Angelica Cervantes
    August 28, 2019

    Amazing service. Worked with Eric throughout the process, he was thorough, patient and most importantly efficient. I suggest anyone struggling with EZ pass to trust Tortoll to help them out.

    Rubin Santana Avatar Rubin Santana
    December 25, 2020

    Eric was awesome, he helped me out with thousands of dollars worth of toll Violations

    Ravin Norelle Avatar Ravin Norelle
    April 10, 2020
  • Thanks to tortoll ! They helped me so much with my debt I would so recommend. 5 stars for you guys !

    Ana Carrion Avatar Ana Carrion
    January 22, 2021

    I wholeheartedly recommend Tortoll, I had a bunch of violations over 10k and with Eric he was able to dispute and expunge some of the violations and negotiate what i owe tremendously. I wouldnt be able to get rid of this without Eric and Tortoll.

    Serena Turner Avatar Serena Turner
    April 9, 2020

    Eric has helped me tremendously with my ezpass and MTA bridge and tunnels violations! I would recommend this service to anyone who has had an outrageous toll bill! He can literally save you 1000’s! Thank you!

    Richard Castillo Avatar Richard Castillo
    February 26, 2020

    I owed over $1,200 in ezpass violations. I tried all my resources to resolve them and I came at a dead end. Luckily I found tor toll and sent them an email. They got back to me asap and the very next day my violations... read more

    Jose Luis Rodriguez Medrano Avatar Jose Luis Rodriguez Medrano
    July 8, 2021
  • been dealing with mr eric about a month now and from the gate he been helpful and truthful. He immediately started to work on my case and got thousands off in violations he has always been truthful I stress that cause ezpass will tell you... read more

    Genean Crawley Avatar Genean Crawley
    August 13, 2019

    This service is really fast and easy to use! Use them always!

    Mike Owergreen Avatar Mike Owergreen
    November 3, 2021

    Really good job. All my tools Thank care of

    Arthur Leviyev Avatar Arthur Leviyev
    January 4, 2021

    For the lack of a better word, TorToll helped resonate my company out of EZ PASS TOLL HELL! I’m an OM for Econic Mechanical Services, a commercial HVAC company. I’ve spent endless hours trying to sort through numerous vehicle violations. It wasn’t until... read more

    Danielle Scarola Avatar Danielle Scarola
    February 5, 2021
  • I highly recommend Tortoll’s service. They’ve saved me a ton of money and and ton of headaches. It’s completely legit and so easy to do! Whenever I get something in the mail from EZ Pass, I submit a claim and they handle the rest!

    Anna Rose Prestopino Avatar Anna Rose Prestopino
    March 4, 2020

    Let me start off by saying who knew I would need a service such as this. What a valuable resource this is though. My card that was connected to ezpass expired and before I realized I had thousands in violations. Eric was so efficient and... read more

    Lina Rosario Avatar Lina Rosario
    November 9, 2022

    The ease of knowing and handling you situation!! Easy to talk to and friendly staff making your life easier by settling your toll debts! Highly recommend

    P Alejandro Corporan Avatar P Alejandro Corporan
    December 27, 2020

    To say that I appreciate Eric Diaz's service would be an understatement, this man has helped me TREMENDOUSLY! I am an Uber driver who racked up over $750 in 21 different EZPass violations, was facing collections and an eventual registration suspension. I could not reason... read more

    Edwin Kevin Jimenez Avatar Edwin Kevin Jimenez
    January 10, 2020
  • This is my second time using TORTOLL and they are fantastic. Feel very greatful I was told about this service, to this day TORTOLL has helped me save over $2k! Thanks again for this service!

    Steven Correa Avatar Steven Correa
    November 18, 2021

    I have to give TorToll a rave review! Eric at TorToll exceeded my expectations. He was able to get my debt significantly reduced and saved me a ton of money. Eric was truly a pleasure to work with and really delivered on everything... read more

    Maria Intano Sipas Avatar Maria Intano Sipas
    January 16, 2020

    Thank you TORTOLL for helping me with this stupid Tolls by Mail bill and EZ Pass Violation. Eric & his staff were able to resolve my violations in record time. I highly recommend TORTOLL to everyone! =)

    Beth Cortese - Petersen Avatar Beth Cortese - Petersen
    March 24, 2022

    I had a lovey experience working with TorToll and they made my worries become worry less. I advise and highly recommend anyone that’s in bit of trouble with EZ pass to give these people a call.

    Nicholas Chilelli Avatar Nicholas Chilelli
    June 20, 2020
  • Wow Im speechless right now with TORTOLL, Eric is a great guy he help me to the fullest. I recommend Eric because he resolve bunch of ezpass problems, he is extremely genuine, patient and kept me well during the whole process. Tortoll is a... read more

    Gerald Rodriquez Avatar Gerald Rodriquez
    November 19, 2019

    I would highly recommend Tortoll. Eric was very helpful, he took care of my needs right away. They are the best.

    Lena Shkambi Avatar Lena Shkambi
    October 13, 2021

    Fast, reliable, professional- got me out of a huge pickle with EZ Pass and saved me from getting sent to collections and having my registration revoked. TORTOLL will be huge in helping drivers advocate against EZPass- this service is so badly needed. Thanks TORTOLL!

    George Carvajal-Saives Avatar George Carvajal-Saives
    February 1, 2021

    Shoutout to Eric Diaz CEO of Tortoll for helping me take care of the violations I had. He provided great service in breaking down everything for me! I will definitely be continuing to work with him and his business as well as recommending my friends... read more

    Markis Kalicharan Avatar Markis Kalicharan
    January 3, 2022
  • Great company, Eric was great. Really helped with my toll violations. I highly recommend

    Leon Belton Avatar Leon Belton
    April 10, 2020

    I received my first violation toll so my best friend referred me to Eric and let me just say my first experience was nothing short of phenomenal. I called without little to no hope that I’d receive any help and Eric was able to resolve... read more

    Alison Crystal Bello Avatar Alison Crystal Bello
    February 12, 2021

    Eric Diaz is great. Helped me resolve a bunch of ezpass problems. He is Extremely helpful and kept me well informed during the whole process. I will recommend him whenever I can.

    Seth Crosby Avatar Seth Crosby
    September 20, 2019

    Tortoll is an amazing company. I had at least $4,000 outstanding of Violations and they were able to knock that debt completely out of the water for less than “fine dining” with friends. The customer service was exceptional and the turn around time was... read more

    Stephanie Bell Avatar Stephanie Bell
    December 29, 2020
  • right when I thought I had no where to turn, I came across TORTOLL, and what a blessing it was, Eric was fast acting, honest, kept me informed every step of the way, and delivered what he promised #ThePeoplesChamp

    Lloyd Carty Avatar Lloyd Carty
    February 23, 2020

    I would like to highly recommend Eric from Tortoll. He was extremely helpful and was able fight and dismiss roughly about $10k in violations. Eric, kept me posted on all entire process while he fought and won! The Port Authority dmv suspended my registration and... read more

    Delilah Jessica Nocnir Avatar Delilah Jessica Nocnir
    February 26, 2020

    5 stars out of 5. Great company, quick, and very reliable. Tor Toll helped me save over 1200 dollars in fines. The company fought for me and was very cooperative and communicative with me during the whole ordeal. I’d highly recommend them to anyone having... read more

    Mike Stellato Avatar Mike Stellato
    August 13, 2019

    I just had the best conversation with Eric and he was super helpful with my ridiculous $50.00 EZPass violation fee! Thank you!!

    Kirstin Flynn Walker Avatar Kirstin Flynn Walker
    June 19, 2021
  • My brother referred me to tortoll and tortoll got it done this a five star company everyone should know and indulge in the luxury of what this company has to offer

    Sosa Fetti Avatar Sosa Fetti
    December 27, 2020

    I discovered about tor toll, they are amazing !!! Tortoll helped dismiss several port authority / MTA violations for such a small fee, i HIGHLY RECOMMEND TORTOLL

    Eevv Elliissee Avatar Eevv Elliissee
    February 25, 2021

    I haven't come across a business about which I've been so enthusiastic in a long time. EZPass was trying to collect tolls and violations for someone else, who apparently had the same temporary tag number as me. When I called and emailed EZPass, they were... read more

    Andrew Holland Avatar Andrew Holland
    May 22, 2021

    I'm glad to be introduced to Mr. Diaz from Tortoll.com.. He really and truly help me,save me money,and better cleared my debt with the bridges and toll... i highly recommend him for anybody that's have violations with bridges,tunnnels,tunnels, tolls... And i like to thank him... read more

    Spencer Williams Avatar Spencer Williams
    May 23, 2020
  • Extra fest service excellent communication.

    Haim Mizrahi Avatar Haim Mizrahi
    December 21, 2021

    There are no words to explain how greatful I am for Tortoll. After months of going back and forth with the tolls by mail and EZ pass representatives and getting no where. Eric was able to help me dispute my charges and saved me thousands.... read more

    Dee Mala Avatar Dee Mala
    February 27, 2020

    I rarely use this app but because of the pleasant experience I had with this company I just have to share. Like others I was a victim of EZ Pass and their outrageous fees for unpaid tolls. It ended up getting to the point where... read more

    Maureen Medina Avatar Maureen Medina
    November 17, 2021